David Rock’s SCARF model relates to what he sees as the 5 domains that influence our behaviour in social interactions. These are: StatusCertaintyAutonomyRelatednessFairness An effective understanding of the model can improve communication in the workplace, based on...
In the UK it is estimated that 1 in 4 people will experience a diagnosable mental health problem in any given year. That equates to a cost to UK businesses of £45 billion per year and has risen by 16% (£6 billion) since 2016. Further research has indicated that as...
Since 2007/8 the media has portrayed the banking crisis as the responsibility of a handful of people with serious personality flaws. The poster boy in this blame game was Fred Goodwin, whose grandiose and sometimes bizarre behaviour whilst CEO of Royal Bank of...
Historically, the role of peer-to-peer mental health support was one of the Mental Health First Aiders. A reactive role focussed on identifying and supporting/signposting colleagues who have reached or are close to breaking point. In the last few years, the role has...
Back in the middle of 2019, I took a call from a friend and business colleague who I hadn’t seen for a couple of years. I have known this person for a long time, and I know that they work incredibly hard in stressful circumstances, so it was great to hear that,...
